Friday, April 9, 2010

Mundane Blessings

Part of my job is to call patients before their appointments and remind them that hey are supposed to come in. It may be the least favorite part of my job, or let me rephrase that, I hate doing it. People who I contact also hate picking up their phone to get a call that says basically says, "don't you forget about the place you hate the most, the dentist. Are you stupid? Did you forget? See you soon, and tell me about the nightmares you are going to have thinking about it. Have a nice day dummy." Because they always remember and never want to think about it and I feel like a jack ass. (though I have never mentioned nightmares on the phone, I do get to listen to at least one nightmare dentist story per day.)
The best scenario in this responsibility is a home phone number with an answering machine that gets the call. I don't have to hear a cell phone instruction lady, don't have to talk to an annoyed patient - it's in-n-out. Boom. "callingtoremindyouhaveappointmentokbye."
In our practice, a bunch of our patients are religious folk or clergy so I hear a lot of machines messages telling me to "have a blessed day" or they tell me "God bless you." And then there is this split second where I start to wonder, hmmmm. I wonder who's authority they are using to bless me? How could they possibly have the authority to instruct such a thing? God Almighty Himself will now have to bless me because this tiny tape has instructed Him after the 4th ring huh? Is that so? Should I be blessed? Am I worthy of such a thing if you did in fact have the authority to command?
Then the answering machine beeps and I snap out of it and say "appointmenttomorrow1oclockokbye." I would never really question that. I'm not a smart ass, I'm just curious about the TRUTH, that's all. That's why I became a Morman once.
Worst possible scenario in this responsibility: The person answers and then the answering machine answers and then you have to wait for their dumb message to play that is 1000 times louder than their voice, then you tell them something that they already know, and you realize you are being taped like a jack ass covered in wrapping paper. Worst.

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